LEGAL NOTICE & WEBSITE DISCLOSURE

Effective Date: 21 July 2026

This Legal Notice applies to santalli.com, its content, products and related official communication channels.

1. Website Operator

Brand/Trade Name: Santalli
Legal Owner: GURKIRAT SINGH
Business Type: [SOLE PROPRIETORSHIP/PARTNERSHIP/COMPANY]
GSTIN:

03CZBPG5742F1ZS

Website: www.santalli.com
Email: 47santalli@gmail.com
Phone: +91 90008 42442

Business Address:
PO Umarpur, Tehsil Mukerian
Village Sahib Da Pind, Pind Sahibka
Hoshiarpur, Punjab – 144214
India

Santalli is the trade or brand name operated by the legal owner identified above.

2. Acceptance of Website Policies

By accessing this website or purchasing from Santalli, users agree to our:

Terms of Service.
Privacy Policy.
Shipping and Delivery Policy.
Return, Exchange and Refund Policy.
Other notices displayed during checkout.

If any policy conflicts with a mandatory right available under Indian law, the applicable legal requirement will prevail.

3. Intellectual Property

Unless otherwise stated, the Santalli name, logo, original artwork, clothing designs, product photographs, graphics, videos, website layout, written content and brand materials are owned by or lawfully licensed to Santalli.

No person may, without written permission:

Copy or reproduce Santalli designs.
Print, manufacture or sell products using Santalli artwork.
Use Santalli photographs or videos commercially.
Copy website descriptions or marketing content.
Use the Santalli name, logo or identity to mislead customers.
Create fake Santalli accounts, websites or product listings.
Scrape or commercially exploit website content.

Unauthorised use may result in takedown requests, account restrictions or legal action.

4. Third-Party Rights

Third-party trademarks, names, photographs, music, artwork or other protected material may be used only where Santalli has permission or another lawful basis.

All third-party rights remain with their respective owners. Reference to a person, brand, cultural figure or historical subject does not automatically indicate sponsorship, collaboration or endorsement.

A disclaimer does not permit the unauthorised commercial use of protected intellectual property or personality rights.

5. Product Information

Santalli makes reasonable efforts to provide accurate product descriptions, measurements, pricing and photographs.

However:

Colours may differ slightly because of lighting and screen settings.
Acid-wash, vintage and faded garments may have natural variations.
Minor manufacturing variations may occur.
Customers must review the product description and size chart before ordering.

Nothing in this section limits remedies for defective, incorrect, counterfeit or materially misdescribed products.

6. Pricing and Availability

Product prices, availability and promotions may change before an order is accepted.

Santalli may correct an obvious pricing, stock or technical error. If an affected prepaid order is cancelled, the eligible amount will be refunded according to the applicable Refund Policy and law.

7. External Services

Santalli may use third-party services, including Shopify, payment gateways, courier partners, WhatsApp tools and advertising or analytics platforms.

Those services may be governed by their own terms and privacy policies. Santalli is not responsible for independent third-party websites outside its reasonable control, except where liability cannot legally be excluded.

8. No Professional Advice

Website content is provided for product and general informational purposes. It does not constitute legal, financial, medical or other professional advice.

9. Website Security and Impersonation

Customers should communicate only through contact details displayed on santalli.com.

Santalli will never request:

OTPs.
UPI PINs.
Card PINs or CVVs.
Online-banking passwords.

Report fake websites, social-media profiles, payment requests or sellers impersonating Santalli to 47santalli@gmail.com.

10. Reporting Copyright or Trademark Infringement

A rights holder who believes that website content infringes their rights should email 47santalli@gmail.com with the subject “Intellectual Property Notice.”

The notice should include:

Rights holder’s full name and contact information.
Description of the protected work or trademark.
Exact website URL or product listing concerned.
Proof of ownership or authority to represent the owner.
Explanation of the alleged infringement.
A good-faith declaration that the information is accurate.
Physical or electronic signature.

Santalli may temporarily restrict or remove disputed content while reviewing a properly supported complaint.

11. Limitation of Liability

To the extent permitted by law, Santalli is not responsible for indirect or consequential losses caused by website interruption, unauthorised third-party activity or circumstances beyond reasonable control.

Nothing in this notice excludes liability or consumer rights that cannot legally be excluded.

12. Governing Law and Jurisdiction

This website and Legal Notice are governed by the laws of India.

Subject to mandatory consumer rights and lawful consumer-dispute forums, disputes will fall under the jurisdiction of the competent courts in Hoshiarpur, Punjab.

13. Formal Legal Correspondence

Official legal correspondence should be:

Emailed to 47santalli@gmail.com with the subject “LEGAL NOTICE”; and
Sent by registered post or recognised courier to Santalli’s business address.

The correspondence should clearly identify the sender, relevant facts, legal basis and requested resolution.

14. Grievance Officer

Name: GURKIRAT SINGH
Designation: Customer Support & Grievance Officer
Email: 47santalli@gmail.com
Phone: +91 90008 42442
Address: PO Umarpur, Tehsil Mukerian, Village Sahib Da Pind, Pind Sahibka, Hoshiarpur, Punjab – 144214, India

Customer complaints will normally be acknowledged within 48 hours and addressed within 30 days, consistent with India’s Consumer Protection (E-Commerce) Rules, 2020.